Hand holding a smartphone showing a business credit report, with a laptop in the background

Make informed business decisions with ease. This guide outlines the quick and efficient process for ordering a one-off credit report from CTOS. Learn how to access the vital information you need in just a few simple steps.

Quick steps to get your CTOS one-off credit report

1. Log in or create a new CTOS account

Start by logging in to your CTOS Business Report account login page. If you’re a new user, follow the quick registration process to create one.

Screenshot of CTOS website showing 'Create CTOS account' and 'Log In' forms.

2. Look up the company or business

Search for the company or business you need information on using their name or registration number.

Screenshot of CTOS website showing 'Search Company' input field with options to search 'by Name' or 'by Reg. No.'.

3. Select the desired report type

Review the available report types and choose the one that best suits your needs from the listing provided. You can choose from the following:

  • Company/Business Profile Report (CBPR)
  • Company/Business Profile Report Plus (CBPR Plus)
  • CTOS Basis Credit Report
Image showing pricing for three CTOS report types: Company/Business Profile Report (RM 84), Company/Business Profile Report Plus (RM 207), and CTOS Basis Credit Report (RM 283), with prices excluding and including SST.

Each report offers varying levels of financial and credit data based on your business needs.

4. Make payment

The payment options vary depending on the report type:

Diagram illustrating payment options for CTOS report types: Company/Business Profile Report can be paid via Credit Card or FPX (Bank Transfer), while Company/Business Profile Report Plus & CTOS Basis Credit Report are paid via Bank Transfer.
  • CBPR: Instant download upon payment. Payment can be made via FPX, Credit Card, or CTOS Credits.
  • CBPR Plus & CTOS Basis: Payment via bank transfer (requires additional processing time and consent).

Important: After placing your order for CBPR Plus or CTOS Basis reports, you will receive an email containing a consent form and bank transfer details.

5. Submit consent form (Required for CBPR Plus & CTOS Basis)

For CBPR Plus and CTOS Basis reports, you will need to complete and return the signed consent form along with proof of your bank transfer payment via email as instructed.

To know more about the consent process, read: Consent requirements for different report types explained .

6. Receive your report

The delivery method and timeframe depend on the report type:

Diagram showing Report Delivery Method: Company/Business Profile Report is received immediately after payment (download or email), while CBPR Plus and CTOS Basis reports are emailed after necessary consent is obtained.
  • CBPR: Instant download.
  • CBPR Plus: Typically delivered within 3 business days after consent and payment confirmation.
  • CTOS Basis: Delivery time varies based on data availability and complexity, usually within 5 business days after consent and payment confirmation.

Want to preview the kind of insights you’ll receive? View the CBPR Sample Report (PDF, opens in new tab) , View the CBPR Plus Sample Report (PDF, opens in new tab) , and View the CTOS Basis Sample Report (PDF, opens in new tab) .

Conclusion

Ordering a CTOS one-off credit report is straightforward. By following these steps, you can quickly access the information you need for informed decision-making.

Get the financial insights your business needs!

Get a CTOS One-Off Credit Report